1. Overview

This Privacy Policy explains how we collect, use, and protect personal data in the context of our website and research-related activities. We are committed to handling personal data transparently and responsibly.

2. Data We Collect

We may collect and process the following types of personal data:

• Contact information (such as name and email address) provided through inquiry forms or direct communication
• Information included in messages or research-related correspondence
• Basic technical data (such as browser type or anonymised usage data), where applicable
• Learner-related multimodal data (such as interaction logs, assessment data, and engagement patterns) where collected as part of research activities and subject to appropriate ethical approval and consent

We do not intentionally collect sensitive personal data through the website unless explicitly provided in the context of research collaboration.

3. Purpose of Data Processing

Personal data is collected and used for the following purposes:

• Responding to inquiries and communication requests
• Managing research collaboration and partnership discussions
• Supporting administrative and operational activities related to our research

We do not use personal data for marketing or commercial profiling.

4. Legal Basis for Processing

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

The legal bases for processing include:

• Consent (e.g. when you submit a contact form)
• Legitimate interest (e.g. responding to professional inquiries and managing research communication)

5. Data Storage and Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse. Access to data is restricted to authorised individuals and handled in accordance with confidentiality and data protection practices.

6. Data Sharing

We do not share personal data with third parties except where necessary and appropriate, such as:

• With research collaborators or institutional partners, where relevant and agreed
• Where required by law or regulatory obligations

Any data sharing is conducted in accordance with applicable legal and ethical standards.

7. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including responding to inquiries and maintaining ongoing research communication, unless a longer retention period is required by law.

8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability, where applicable

To exercise any of these rights, you may contact us using the details below.

9. Contacts

For any questions regarding this Privacy Policy or requests related to your personal data, please contact:

privacy@symphonyofknowledge.com

10. Updates

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our data practices. The most recent version will always be available on this page.

11. Comment and User-Generated Content

Where our website allows users to post comments or contribute content (e.g. on articles or publications), we may collect the information provided in the comment form, such as name, email address, and the content of the comment.

Comments are publicly visible and may be retained as part of the publication. Users are advised not to include sensitive personal information in their submissions.

We may also collect limited technical data (such as IP address and timestamps) to support moderation, security, and the prevention of misuse.

Comments may be reviewed or moderated prior to publication. We reserve the right to remove content that is inappropriate, irrelevant, or in violation of applicable guidelines.